Privacy Policy

1. Who we are

LLC Cart ("LLC Cart", "we", "us", "our") operates the website llccart.com and provides online business filing services, including US LLC formation support and ITIN application preparation, mainly for founders and individuals outside the United States.

This Privacy Policy explains what personal information we collect, why we collect it, how we use and share it, and the choices you have. By using our website or services, you agree to this policy.

2. Information we collect

Information you give us

• Contact details: name, email address, phone number, country and mailing address.
• Business details: proposed LLC name, state of formation, business purpose, member and manager names, ownership percentages and business address.
• Identity and tax details: date of birth, country of citizenship, passport details and copies, tax identification numbers and other information needed for an LLC, EIN or ITIN filing.
• Payment details: order and billing information. Card details are processed by our payment provider and are not stored on our servers.
• Communications: messages, support requests, consultation bookings and any information you share on calls or by email.

Information collected automatically

• Device and browser type, IP address, approximate location, language and operating system.
• Pages viewed, links clicked, referring website and time spent on pages.
• Cookie and similar technology data (see Section 6).

Information from third parties

We may receive information from payment processors, scheduling tools, state agencies, the IRS, our registered agent and certified acceptance agents when it relates to your order.

3. How we use your information

• To provide our services, such as preparing and submitting LLC filings, EIN applications and ITIN applications on your behalf.
• To verify your identity and prevent fraud or misuse of our services.
• To process payments and send receipts and order updates.
• To schedule and hold consultations.
• To respond to your questions and provide customer support.
• To send service notices, such as filing status and compliance reminders.
• To send marketing emails about our services, where permitted by law. You can opt out at any time.
• To improve our website, services and user experience.
• To comply with legal obligations and enforce our terms.

Where data protection law requires a legal basis, we rely on performance of a contract, our legitimate business interests, legal obligations and, where needed, your consent.

4. Who we share it with

We do not sell your personal information. We share it only as needed to deliver our services or as required by law:

If we are involved in a merger, acquisition or sale of assets, your information may be transferred as part of that transaction. We require service providers to protect your information and use it only for the services they perform for us.

Information filed with state agencies or the IRS may become part of public or government records under those agencies' rules, and is then governed by their policies.

5. Passport and identity documents

ITIN applications require copies of identity documents such as your passport. We treat these as sensitive information. We:

• collect them only for your ITIN, EIN or LLC filing;
• limit access to team members and partners who need them to complete your order;
• share them only with your certified acceptance agent and the IRS as part of your application; and
• delete or securely archive them according to Section 7.

Please send identity documents only through the secure form or channel we provide, never by regular email or chat.

6. Cookies and tracking

We use cookies and similar technologies to keep our website working, remember your preferences, measure traffic and improve our marketing. These include:

• Essential cookies for site functions and security.
• Analytics cookies to understand which pages are useful.
• Marketing cookies to measure and improve our advertising, where used.

You can block or delete cookies in your browser settings. Some parts of the site may not work properly if you do. Our website may also load fonts and embedded tools, such as Google Fonts and Calendly, which may collect technical data like your IP address.

7. How long we keep data

We keep personal information only as long as needed for the purposes in this policy, including completing your order, meeting legal, tax and accounting requirements, resolving disputes and enforcing our agreements.

• Order and filing records are kept for as long as needed to support your LLC or ITIN and to meet legal record-keeping duties.
• Identity document copies are kept only as long as needed to complete your application and any related follow-up, then deleted or securely archived.
• Marketing data is kept until you unsubscribe or ask us to delete it.

You can ask us to delete your data at any time (see Section 10). Some records may need to be kept where the law requires it.

8. Security

We use reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS), access controls and secure payment processing. No online system is completely secure, so we cannot guarantee absolute security. Please use strong passwords and keep your account details private.

If a data breach affects your personal information, we will notify you and the relevant authorities where the law requires.

9. International transfers

Our services are based in the United States and our customers are located worldwide. Your information may be transferred to, stored and processed in the United States and other countries where we or our providers operate. These countries may have data protection laws different from yours. Where required, we use appropriate safeguards for such transfers.

10. Your rights and choices

Depending on where you live, you may have the right to:

• access the personal information we hold about you;
• correct inaccurate or incomplete information;
• request deletion of your information;
• restrict or object to certain processing;
• receive a copy of your data in a portable format;
• withdraw consent at any time, where processing is based on consent; and
• complain to your local data protection authority.

Residents of the EEA, UK and similar regions

You have the rights listed above under laws such as the GDPR and UK GDPR.

California residents

Under the CCPA/CPRA you may request to know, delete or correct your personal information. We do not sell or share personal information for cross-context behavioral advertising, and we will not discriminate against you for exercising your rights.

Marketing emails

Click "unsubscribe" in any marketing email or contact us to opt out. You will still receive essential service messages about your orders.

To use any of these rights, contact us using the details in Section 14. We may need to verify your identity first and will respond within the time required by law.

11. Children's privacy

Our services are for adults aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.

12. Third-party links

Our website may link to third-party sites, such as government agencies or payment pages. We do not control these sites and are not responsible for their privacy practices. Please read their policies before sharing information.

13. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page and, for significant changes, notify you by email or a notice on our website. Continuing to use our services after changes means you accept the updated policy.

14. Contact us

If you have questions about this policy or want to use your privacy rights, contact LLC Cart:

• Email: support@llccart.com
• Website: llccart.com
• Consultation: Book a consultation